SOC121: Human Relations

This course acquaints students with the nature and importance of human relations in their professional and personal lives. Topics include the communications process, diversity, team building, and conflict. Upon completion of the course, students should be able to demonstrate essential transferable skills to function effectively in society.

The Communications Process

Communication Skills (Face-to-Face)
Resources assembled by Carter McNamara

Improve Your Communication Skills
Articles from MindTools.com

Interpersonal Communication Resources
Resources from Allyn & Bacon

Interpersonal Communication Articles
From Pertinent Information

Team Building

Building the Winning Team
Article on managing people from BusinessTown.com

Team Building
Resources compiled by Carter McNamara, includes a link to resources on group dynamics

Team Building: An Complete Guide
Team building exercises, activities, diagnostic tools, and articles from Team Technology (UK)

Team Building/Employee Involvement
Guide to human resources from About.com

Additional Sites of Interest

Affirmative Action
U.S. Department of Labor

Bloomberg, L.P.
News Service

Bureau of Labor Statistics
Labor economics and statistics

Business 2.0
Leading global provider of data, news, and analytics

Business Week
Business news

CNN/Money
Business news from CNN and Money magazine

Diversity Reference Sites
From the University of Vermont

The Economist
Online highlights of print business journal (Full text articles available through EbscoHost)

Entrepreneur
Solutions for growing businesses

Forbes
Business and financial news

Fortune
Business and financial news

HR Zone
Information on Human Resource Management

HR.com
Human resources portal

Human Resources Management Web Guide
From the University of Vermont School of Business Administration

HIPAA Privacy Information
U.S. Department of Health and Human Services page on medical privacy

International Public Management Association for Human Resources
HR resources including benchmarking, best practices, glossary, and web resources

Journals: @Brint.com
Resources from business technology management and knowledge management

Occupational Outlook Handbook
Information on hundreds of types of jobs including education needed, earning, and expected job prospects

Occupational Safety & Health Administration
Assures the health and safety of America's workers

Office of Disability Employment Policy
Ensures people with disabilities are fully integrated into the workplace

Office of Personnel Management
Human resource tools and resources

Society for Human Resource Management
Knowledge center with HR resources including articles and case studies

U.S. Equal Employment Opportunity Commission
Resources on employment laws and discrimination

Diversity

EthnicityMajority.com
Workplace diversity website

Online Ethics Center: The Diverse Workplace
Cases, discussions, and ethical guidelines regarding diversity in the workplace from Case Western Reserve University

U.S. Equal Employment Opportunity Commission
Federal website supports equal employment opportunity resources

WorkplaceDiversity.com
Diversity and recruitment resources

Conflict

Association for Conflict Resolution
Professional organization dedicated to conflict resolution

Managing Conflict between Teams
Article from Entrepreneur.com

Office Politics and Dealing with Co-Workers
Articles and resources from About.com

Ten Tips for Manging Conflict, Tension, and Anger
Article from About.com