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APM423: Conflict Management

Introduces the student to the various dynamics found in conflicts such as attitudes, self-esteem, anger, decision making, negotiation and mediation, and provides a framework for resolving conflicts through vision building, team building, and handling individual conflicts effectively.
 

Conflict Management

About.com
Articles and resources on team building, employee empowerment, and employee involvement

Conflict Management in Groups
Collection of relevant sites from ManagementHelp.org

Conflict Management Plus
Case studies from this workplace mediation and dispute resolution company (UK)

Conflict Management Skills
Site also includes information on listening skills, from the University of California

Conflict Resolution
Resources from MindTools on how to resolve conflict rationally and effectively

IACM
Links and resources from the International Association for Conflict Management

Team Building
Collection of relevant sites assembled by Carter McNamara

Additional Sites of Interest

Affirmative Action
U.S. Department of Labor

Bloomberg, L.P.
News Service

Bureau of Labor Statistics
Labor economics and statistics

Business 2.0
Leading global provider of data, news, and analytics

Business Week
Business news

CNN/Money
Business news from CNN and Money magazine

Diversity Reference Sites
From the University of Vermont

The Economist
Online highlights of print business journal (Full text articles available through EbscoHost)

Entrepreneur
Solutions for growing businesses

Forbes
Business and financial news

Fortune
Business and financial news

HR Zone
Information on Human Resource Management

HR.com
Human resources portal

Human Resources Management Web Guide
From the University of Vermont School of Business Administration

HIPAA Privacy Information
U.S. Department of Health and Human Services page on medical privacy

International Public Management Association for Human Resources
HR resources including benchmarking, best practices, glossary, and web resources

Journals: @Brint.com
Resources from business technology management and knowledge management

Occupational Outlook Handbook
Information on hundreds of types of jobs including education needed, earning, and expected job prospects

Occupational Safety & Health Administration
Sets and enforces standards to ensure the safety and health of America's workers

Office of Disability Employment Policy
Ensures people with disabilities are fully integrated into the workplace

Office of Personnel Management
Human resource tools and resources

Society for Human Resource Management
Knowledge center with HR resources including articles and case studies

U.S. Equal Employment Opportunity Commission
Resources on employment laws and discrimination
 
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